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At Parq, We Value Our Players

Everything we do fosters a culture of connection, care, responsibility and sustainability with our players. We ensure their needs shape every decision we make and every interaction we have. We provide an exceptional experience that demonstrably drives a culture of extraordinary service and healthy play.


Our Strategy

We deliver a quality player health platform above and beyond the industry standard, extending across our entire business. It includes:

•   Staff training

•   Staff communications

•   Internal Research

•   Operational process

•   Policy development

•   Stakeholder engagement

•   Community partnership


Our People

The most valuable resource we have is our staff. They are the lifeblood of our vision and culture. They are difference-makers on a daily basis.


Our Partnerships

The GameSense program is integral to our culture. The connection we enjoy with our GameSense Advisors (GSAs) and our state-of-the-art Game Sense Info Centre (GSIC) is essential in delivering exceptional service and healthy play.

City of Vancouver
We value our agreement with the City of Vancouver. It drives us to constantly innovate and improve in our efforts to meet the needs of our players.

Support for research and best practice is vital. We are thrilled to work with the UBC Centre for Gambling Research in their mission to advance the understanding of gambling psychology and reduce associated harm.