Your access to and use of Parq Vancouver (“Parq Vancouver”) Wi-Fi access (the “Services”) is subject to the following terms and conditions (“Terms”). Please carefully review these Terms. By using the Services, you (and your parent or legal guardian on your behalf, if you are under the age of 19) signify that you have read, fully understand and agree to be legally bound by these Terms.
These Terms may be revised by Parq Vancouver at any time without notice or liability. Your continued access to and/or use of the Services after any such changes constitutes your (and your parent’s or legal guardian’s on your behalf, if you are under the age of 19) acceptance of, and agreement to be legally bound by, these Terms, as revised. It is your sole responsibility to regularly check to determine if there have been any changes to these Terms and to review such changes.
If you do not agree to comply with these Terms, you must not access or use the Services.
We reserve the right, at our sole discretion, to modify, disable access to or discontinue, temporarily or permanently, any part or all of the Services, without liability or notice to you.
In order to access Services, you must be a guest of Parq Vancouver. The availability of the Services may vary from time to time, and is not guaranteed. You are responsible for providing all hardware and other equipment (“Device”) required to access and use the Services. You are responsible for ensuring the compatibility of your Device with the Services.
Parq Vancouver does not guarantee the quality of the information and/or materials available on the internet or through the Services. It is your responsibility as a user of the Services to determine the validity, quality and relevance of any information and/or materials you obtain.
All content transmitted on or via the Services is the sole responsibility of the originator, not Parq Vancouver. As Parq Vancouver has no control or responsibility over websites or content maintained by other organizations, or for products and services offered by third parties, we do not assume any liability for your use of any of the foregoing, which use you acknowledge and agree shall be at your own risk. By using the Services, you understand and agree that you may be exposed to content that might be offensive, harmful, inaccurate or otherwise inappropriate.
Parq Vancouver intends for the Services to be used in a manner that does not offend the standards of the general community and may in its absolute and sole discretion, limit or block access to websites and/or content that do not meet those standards, that otherwise do not comply with these Terms, or that is otherwise determined to be objectionable or offensive by Parq Vancouver. You may not access any such websites and/or content using the Services. Prohibited websites and/or content include, but are not limited to, websites and/or content that:
The transmission of data or information (including communications by e-mail) over the internet or other publicly accessible networks is not secure, and is subject to possible loss, interception or alteration while in transit. Parq Vancouver cannot guarantee the security of the Services. Your access and use of the Services is at your own risk. The onus is on you as user to ensure that any usernames, passwords and security-based information are kept private and that firewalls and other security protocols are installed to help prevent unauthorised access to your computer or other devices. You assume full responsibility for taking any security measures necessary to protect yourself, your device, or your communications when using the Services.
PARQ VANCOUVER IS NOT LIABLE FOR ANY KIND OF LOSS OR DAMAGES YOU MAY SUSTAIN AS A RESULT OF YOUR USE OF THE SERVICES.
Without limiting the generality of these Terms, your use of the Services is subject to the terms of our Privacy Policy, which is hereby incorporated into and made part of these Terms. Please carefully review our Privacy Policy here: https://www.parqvancouver.com/privacy-policy/ By using the Services, you (and your parent or legal guardian on your behalf, if you are under the age of 19) signify that you have read, fully understand and agree to our Privacy Policy.
Parq Vancouver is not responsible for the use that any third party may make of personal information obtained through use of the Services and you should make your own enquiries to satisfy yourself of the applicable policies for use of private information by the websites accessed by you.
Parq Vancouver retains the right to monitor the Services from time to time and to disclose any information as necessary to: (i) satisfy any law, regulation or other governmental request or to assist in the pursuit of any legal action against you or other users; (ii) to operate the Services properly; or (iii) to help ensure or enforce compliance with these Terms or to protect Parq Vancouver or any other users of the Services or guests at the location where they are available.
By using the services, you assume full responsibility for your use of the services. To the extent permitted by the applicable law, the services and all information contained on, or accessed from the services is provided on an “as is” and “as available” basis. The services may be interrupted or limited, including without limitation, due to maintenance and repair work, transmission or equipment limitations/failures or due to an emergency. Parq Vancouver does not guarantee the performance of the services. The Releasees are not responsible for data, messages or pages that you may lose or that become misdirected because of interruptions or performance issues with the services. Without limiting the generality of the foregoing, Parq Vancouver, its parents, and affiliates and each of their respective agents, Employees, Directors, Successors, and assigns (collectively, the “Releasees”), make no representation or warranty that (i) the services will be compatible with your computer, device and/or software; (ii) the services will be available or will function without interruption or error.
By using the services, you release and discharge Parq Vancouver from any liability which might arise from the use of the services. You agree to indemnify and must defend and hold harmless Parq Vancouver, from and against all loss, damage, liability, charge and expense of any nature or kind arising from your use of the services, or your breach of these terms and conditions.
To the extent permitted by the applicable law, the Releasees will not under any circumstances be liable to you or any other person or entity for any damages whatsoever arising from, connected with, or relating to the services.
If any provision of these Terms is held invalid or unenforceable by any court having competent jurisdiction, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions of these Terms shall continue in full force and effect. These Terms, your use of the Services, and all related matters shall be governed solely by the domestic laws of the Province of British Columbia, Canada and the federal laws of Canada applicable therein, without regard to the conflicts of law provisions of any jurisdiction. You (and your parent or legal guardian on your behalf if you are under the age of 19) hereby irrevocably submit to the exclusive jurisdiction of the courts of the Province of British Columbia in relation to all disputes arising from or related to this Agreement, your use of the Platform and any related matters.
Parq Vancouver ULC., (“Parq”) has a strong commitment to providing excellent services to all of our customers, including respecting their privacy concerns. Parq collects, uses, shares and protects personal information in accordance with British Columbia’s Personal Information Protection Act (“PIPA”).
This privacy policy describes the personal information collected by Parq, and how we use that information.
To comply with our legal and regulatory requirements, any personal information that we collect and use on behalf of British Columbia Lottery Corporation (“BCLC”) is shared with BCLC. Any such collection, use and disclosure is under the authority of BCLC and British Columbia’s Gaming Control Act and Freedom of Information and Protection of Privacy Act.
If you have any questions about BCLC’s collection, use or disclose of personal information, please contact BCLC’s Customer Support at 1-866-815-0222 or 74 West Seymour Street, Kamloops, BC V2C 1E2. BCLC’s privacy policy can be viewed here: https://corporate.bclc.com/customer-support/privacy.html.
In this policy:
“personal information” means information about an identifiable individual and does not include contact information.
“contact information” means information to enable an individual at a place of business to be contacted and includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual.
Parq is an international entertainment destination that provides guests access to a wide range of amenities. We collect personal information from you to help us manage and improve our operations and offerings, including but not limited to:
The types of personal information that Parq collects may include:
Your provision of Personal Information to us means that you agree and consent that we may collect, use and disclose your Personal Information in accordance with this policy. As a general rule, Parq collects personal information directly from you, unless you have consented to our collection of your personal information from other sources or applicable laws require the collection of your personal information from other sources. Parq will only use your personal information for purposes that a reasonable person would consider appropriate in the circumstances and that have been disclosed to you.
When you send us electronic mail, we collect your email address and your message so that we may reply to you. We recommend that sensitive personal information not be sent unencrypted over the Internet or by e-mail. When you sign up for any promotional programs offered by Parq we collect your email address to provide you with information about resort-wide offers or promotions that may be of interest to you. We may also use your email to provide you with updates regarding Parq, our programs and our policies. You may always opt-out of receiving these emails. If you wish to opt-out of email communications from us, please send an email to [email protected]. Please be aware that you may receive an email reply to confirm that we have received your request.
Parq Vancouver is committed to following Canada’s Anti-Spam Legislation and will ensure that we consistently comply with the regulations outlined in the policy below.
Parq Vancouver will take several steps to ensure that we are fully compliant with CASL. All communication in the form of commercial electronic messages (CEM) originating from our computers or devices will only be sent after receiving your consent. Express consent will be required prior to all electronic communication (unless implied consent is obtained due to a pre-existing relationship with any customer). When using any form of CEM for electronic marketing purposes, Parq Vancouver will act in accordance with the Law by:
When you visit our website, the web server collects a small amount of information to facilitate its operation. For example, the website advanced search function collects information to remember the information you submitted for the search. We do not capture or store personal information such as your name, home address or IP address while you visit and use our website.
Our website contains links to other sites. When clicking on a link, we encourage you to examine the site’s privacy policy and make your own decision regarding the information provided.
We collect data through Google Analytics, which use cookies and technologies to collect and analyze data about use of our services. These services collect data regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/ and opt out by downloading the Google Analytics opt out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
When you process and fulfill a gift card order on our website, the information that we collect from you including your personal information, and the Recipient’s personal information, will be transferred to, and stored on the Moneris Payment Solutions Platform (the “Merchant”). This information includes:
Purchaser information:
– Credit card information
– First name, Last name
– Email address
– Full address
– Location settings
Gift Card Recipient information:
– First name, Last name
– Email address
– Full address
– Recipient phone number (optional)
Moneris Payment Solutions privacy policies will apply to their collection, use, and disclosure of such information. Please visit their website for more information: https://www.moneris.com/legal/privacy-policy
To participate in contests administered through our website, we may require you to register and provide us with personal information including:
This privacy policy also applies to contests we may administer online including through Facebook, Instagram or other social media or digital platforms. The personal information we collect is used to contact you in the event that you are selected to win a prize from the contest. By selecting the opt-in option, you agree to have your email address added to our email lists to receive marketing materials. Email addresses are stored on the Mailchimp email marketing platform. Please visit the Mailchimp website for more information on how they protect your personal information: https://mailchimp.com/legal/privacy/
You have the option to opt-out of receiving marketing material by unchecking the appropriate box when registering for the contest. We do not sell or otherwise share the information you provide to us via contests. You should carefully review the Official Rules of any contest in which you participate. You may also choose to review the policies of the social media platforms on which any of our contests may run, as they may contain additional important and applicable information.
A cookie is a small file containing certain pieces of information that a website creates when you visit the site or when you click on our social media sponsored ads, or visit our website. It can track how and when you use a site, which site you visited immediately before, and it can store that information about you. Cookies cannot be used to run programs or deliver viruses to your computer. Parq Vancouver uses two types of cookies: session cookies and persistent cookies.
These cookies are also called a transient cookie, a cookie that is erased when you close the web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. They store information in the form of a session identification that does not personally identify the user.
These cookies are used to identify you over multiple independent sessions. They are also used to customize content to you, especially ads. Besides affecting your browsing experience, persistent cookies are also used for analysis and performance data tracking. They can be used to tell how long you stay on a site, how you move through the site, and other behavioral patterns. They are also used to count the number of individual, unique visitors to a site, as well as how often returning visitors come back.
You may request access or corrections to your personal information by contacting Parq’s Privacy Officer at [email protected].
Parq may only disclose your personal information if it is done for the same purpose that it was collected. Parq will not share your personal information for another purpose unless Parq has your consent to do so. In some cases, Parq may share personal information with companies who provide services to us. Service providers are required under contract to ensure that reasonable security is in place to protect your personal information. Parq will not share your personal information with any other third parties unless Parq has your consent or is legally required to do so. In limited circumstances, Parq may be required, or authorized, by law to disclose your personal information to another party.
Parq’s collection, use and sharing of personal information complies with the provisions of PIPA. Parq has safeguards in place to protect your personal information against such risks as unauthorized access, collection, use or sharing. Some of the safeguards used are firewalls, anti-malware, physical access controls to our data centre and technical access controls. Personal information is used only by authorized personnel staff to fulfil the purpose for which it was collected.
You may request access or corrections to your personal information by contacting Parq’s Privacy Officer at [email protected].Please provide sufficient detail to enable Parq Vancouver to identify you and the personal information or correction you are requesting. We will send a response to you no later than 30 days after receiving the request, or; at the end of an extended time period (Sec 31 of PIPA).
If you have questions about this privacy policy or concerns about how we manage your personal information, you can email us at [email protected] or write to us at:
Privacy Officer
Parq Vancouver
39 Smithe Street
Vancouver, BC V6B 0R3
If you have questions about privacy in British Columbia or are not satisfied with how we are handling your personal information, you may contact the Office of the Information and Privacy Commissioner for British Columbia at the following address:
Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038 Stn. Prov. Govt.,
Victoria, BC, V8W 9A4